Digital Health Solutions

Offshore IT Support & IT Outsourcing

Nursing Service

Scalable, Cost-Efficient, and Around-the-Clock IT Support for Healthcare and Enterprises

Managing modern IT infrastructure requires speed, expertise, and 24/7 availability — without inflating operational costs. At QNB Health Care, we provide reliable and flexible offshore IT support services tailored for healthcare providers, SaaS companies, publishers, and digital health platforms.

With delivery centers across Asia and a core presence in Singapore, our offshore IT teams are equipped to manage your infrastructure, applications, security, and end-user systems. We help organizations extend their IT capabilities beyond borders while maintaining cost efficiency, data privacy, and SLA-driven performance.

Our IT outsourcing services are designed to qualify for Singapore’s Enterprise Development Grant (EDG) and Productivity Solutions Grant (PSG), helping businesses reduce upfront investment while scaling operations.

What We Offer

24/7 Offshore IT Helpdesk & Technical Support

Round-the-clock support to address system issues, performance bottlenecks, application errors, and user assistance — ensuring business continuity and minimal downtime.

Grant Support: Eligible under EDG (Enterprise Singapore) for companies seeking to enhance operational efficiency with outsourced IT solutions.

Infrastructure & Cloud Support

End-to-end management of physical and cloud environments (AWS, Azure, GCP), including server provisioning, monitoring, patching, and disaster recovery.

Grant Support: Supported by PSG (Productivity Solutions Grant) for pre-approved cloud solutions and EDG for advanced cloud migration and infrastructure projects.

Software Application Maintenance

We provide full-cycle software support — bug fixes, updates, performance tuning, and version upgrades for enterprise applications and healthcare platforms.

Grant Support: Eligible under EDG Digital Transformation projects, especially for healthcare and SaaS companies improving existing IT systems.

IT Outsourcing for Core IT Needs

From server administration to helpdesk staffing, we offer reliable IT outsourcing services tailored to your specific operational needs — reducing internal workload while maintaining performance and security.

Grant Support: Companies outsourcing IT functions as part of digital capability upgrades can apply for EDG funding support.

Cybersecurity & Network Monitoring

Protect your systems with active firewall management, endpoint protection, threat detection, and regular compliance audits aligned with HIPAA, GDPR, and ISO standards.

Grant Support: Cybersecurity enhancement projects are supported under EDG (ESG) and IMDA’s SMEs Go Digital Programme.

Benefits

  • Lower Operational Costs :Outsource IT functions to reduce overhead and eliminate the need for full-time, in-house teams.

  • On-Demand Scalability : Expand or shrink your IT support footprint quickly as needs change.

  • 24/7 Availability :Our global delivery model supports continuous monitoring and fast issue resolution across all time zones.

  • Healthcare-Ready Compliance: IT practices aligned with HIPAA, HL7, GDPR, and other health sector standards.

  • Local Control with Global Support: Singapore-based oversight with offshore execution ensures quality, transparency, and accountability.

  • Grant-Aligned IT Services : Structured to meet EDG, PSG, and IMDA funding requirements.

  • Trusted Healthcare IT Partner: Expertise in regulated industries with compliance at the core.

Industries We Support

  • Hospitals and health systems

  • Healthcare SaaS platforms

  • Telehealth and RPM service providers

  • Medical publishers and research institutions

  • Educational and nonprofit organizations

Case Study

  • Offshore IT Support for a Leading Healthcare Company

Challenge:

A leading healthcare company required a cost-effective and reliable offshore IT support team to ensure 24/7 availability, maintain system uptime, and manage critical technical operations without disrupting patient care services.

Outcome:

We provided a dedicated offshore IT support team offering round-the-clock assistance, proactive system monitoring, and rapid incident resolution. The service improved system reliability, reduced operational costs, and ensured uninterrupted digital healthcare services across multiple facilities.

Such projects are eligible under the Enterprise Development Grant (EDG), which supports digital capability building and IT modernization.

Looking to outsource your IT needs?

QNB Health Care provides 24/7 offshore IT support and IT outsourcing services in Singapore. Cost-efficient, secure, and grant-eligible under EDG, PSG, and IMDA Digital Transformation schemes.